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Hytera HALO Q&A

What is Hytera HALO?

Hytera HALO is a nationwide group communications solution that allows users to communicate via push-to-talk over cellular (PoC) 3G/4G/LTE and Wi-Fi networks.

What do I need to use Hytera HALO?

A monthly or yearly subscription to the Hytera HALO cloud server.

A Wi-Fi connection and/or cellular data plan, depending on how and where you want to be able to communicate.

To purchase the Hytera PNC370 portable radio and/or use the Hytera HALO app on your Android smartphone.

Why does the PNC370 require a cellular data plan?

The device must be connected to the internet in order to access the Hytera HALO server. You can do that either through Wi-Fi or currently a T-Mobile data plan SIM card. When the user has access to both networks, the PNC370 seamlessly connects from Wi-Fi to the T-Mobile 3G/4G/LTE as it moves out of the Wi-Fi range.

Do I have to buy my own T-Mobile SIM card?

No, Metrotalk can provide T-Mobile unlimited data plan SIM cards on a monthly or yearly subscription. If you are already using T-Mobile, you will be able to use your SIM card with the PNC370 if it is a 128kb/s SIM. 

Can I bundle PNC370 units and Android HALO App subscriptions?

Yes, you can.

Does Hytera HALO include a dispatch console?

Hytera HALO features a dispatch console software that runs on any Windows 10 PC. It requires a monthly or yearly subscription to the service. The dispatcher can easily communicate with users by pressing the space bar on the keyboard and using the default microphone and speakers on the computer.

Will I be able to track the users’ location from the Dispatch console?

The PNC370 comes with built-in GPS and RTC (real time clock) that supports tracking and positioning for dispatching, as well as for displaying call history. The same applies if you are using the Android app. So yes, users’ location is displayed on the map in real time, allowing for tracking and stamp times. The dispatcher can create groups by geographical area on the spot by just selecting them on the map.

What type of calls are allowed?

The Hytera HALO solution allows for group call, individual call, Emergency call and ALL call.

All conversations are logged and recorded which makes it easier for the dispatcher to review previously received calls.

How many users and groups does the Hytera HALO solution supports?

Hytera HALO supports the programming of unlimited groups and users. The dispatcher can stun (turn off) and revive users from the console.

What are some of the benefits of Hytera HALO compare to traditional LMR (land mobile radio)?  

The Hytera HALO system is easily deployed since it doesn’t require the installation of repeaters and towers. It also provides nationwide communication at a lower cost. 

Are the PNC370 and the Hytera HALO solution available for Demo?

Yes! just contact us to schedule yours.

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3 Real Life Experiences of Two-Way Radio Success

Doing research on two-way radios will give you a lot of product information, but it just isn’t the same as hearing about a real life experience. Here we look at three different instances when professionals invested in two-way radios, the goals they hoped to achieve, and their level of satisfaction to help you learn more about what features are right for you.

A two-way radio solution for Carroll County, TN emergency services

Carroll County emergency services had been using a dated radio system to communicate that just didn’t give them access to all areas in the six hundred square miles that they service. When Terry Bradshaw saw it was time to update, they choose the DMR Tier 3 800MHz trunked network that provided them with capabilities beyond their expectations.

They were able to communicate in areas that they never had before, allowing them to respond faster and more efficiently. Plus, with encrypted communication, they were able to keep sensitive issues secured. While the Carroll County firefighters knew the product was of premium quality, they were still pleasantly surprised with the multitude of features. Click here to read more.

Synchronizing safety efforts with superior two-way radios in Kansas City

When an electrical company in Kansas City saw the flaws in their current radio system, they decided to take action. The primary issue was three crews that were regionally based were all using different radio systems, and when they would have to come together for storm situations, communication was a major problem. Coverage was also problematic because there were locations that there was little or no way to communicate.

Using past experiences and quality evaluations, they choose the DMR Tier 3 trunked network and haven’t looked back. Staff members are more confident when it comes to communication because the two-way radio system is reliable and always available. Response time became faster, and the ability to service the community improved tremendously. More details.

Premium communication for events at the University of Connecticut

The University of Connecticut has some pretty serious stadiums for sports, trade shows, banquets, and much more, and when these events were taking place, the staff wanted to find a better way to communicate. Wireless communication is essential for the arena setting, and cell phones couldn’t handle the job because of the large number of people in attendance that were also using devices.

Dropped calls were an issue until they were introduced to the Hytera products and PD7 Series. They soon discovered that they could have seamless communication, even over the noise level of the crowds. The system was cost-effective and helped them host events for tens of thousands of people safely and efficiently. Learn more here.

If you’re ready to experience seamless, secure, and reliable communication, talk to the experts at MetroTalk Inc. about product choices and testing options. Let us be your communication solution, so you don’t miss a single piece of information in your day due to failed calls or locations challenges.

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Why Event Planning Cannot Exist Without a Two-Way Radio

When you’re a guest at an event like a wedding, a retirement party, or local concert series, you may not notice how seamlessly each transition of the occasion is – and that’s a good thing! That means that the event your attending is utilizing a two-way radio to communicate. Without them, quality event planning couldn’t exist because there would be mishaps and confusion throughout the duration of the activities.

Here’s why two-way radios aren’t an option when you have a large event to run, but a necessity to ensure that everything goes as planned.

Two-way radios keep everything running on time

When it comes to events like concerts and weddings, it’s critical that everyone is on time and on the same page. Two-way radios allow you to cue the staff when it’s time to pour the champagne, start the music, or bring out the cake. If you’ve ever run an event, and the timing was off, you know that it can be devastating for everyone that had such high hopes for the special day.

You’ll be on top of mishaps and proactive to resolve unexpected situations

Every event comes with its fair share of stresses and mishaps, but when you can communicate with people from all over the venue, then you’ll be able to resolve issues quickly before they get out of hand. Being able to address situations fast will make your event safer and more enjoyable for guests.

Stress levels are low when you have a solid way to communicate

You can thank two-ways radios for allowing people to communicate with ease during events. Smartphones aren’t always reliable, and having people run back and forth to deliver messages is time-consuming and costly because you have to hire a larger staff. You’ll also find that things will get lost in translation when you have to coordinate details through a third party. Clarity is key to a successful event, and two-way radios make that possible.

Make your next event a success by renting a two-way radio from Metrotalk Inc. We offer on-site training if you aren’t familiar with how to use the radio, and our customer support is here to answer any questions you have. You’ll notice the difference when you communicate with clarity, and you and your guest will love the smooth way your event plans falls into place.

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HYTERA TC-320: SMALL PACKAGE BIG RESULTS

What do restaurants, retail stores, super markets, Car dealerships, offices and schools have in common? They all need compact /clear communications to get things done. Two way radios are used to keep the location safe and clean. They allow for the best use of the employees’ time while keeping customers happy. Until now options were few if any. The options were high power, large, costly two way radios or cigarette lighter sized things called Two way radios that offer up to 1 watt of power.

Fortunately, today, they do not have to feel as if their needs can not be met. HYTERA offers the TC-320, a 2 Watts, small, compact radio that will cover most retail spaces.

It is designed to take a 5 foot drop and keep working. With 16 programmable channels the TC-320 allows you to work with different groups and/or use repeaters. It comes with a battery life of 8+ hours, wall charger, a spring loaded belt-clip and replaceable antenna. Other features included with the TC-320 are voice scrambling, High/ Low power settings, battery strength indicator, battery save, scan feature, and battery low indicator. Hytera offers the TC-320 with a 1 year warranty upgradeable to 2 .

All in a package under 3.94 inches tall x 1.89 inches wide x 1.06 inch deep and at just 4.76 ounces.TC320IMAGE

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HYTERA Awarded a GSA schedule contract

Hytera a world wide provider of commercial two way radios offering solutions in the Analog, DMR Digital and TETRA Digital standards has just been awarded its own GSA schedule.

GSA Schedule number GS-35F-095BA.

Now Federal, State and Local government agencies have an easy pathway to purchasing the HYTERA products available on GSA schedule with minimal effort and at an agreed fix price. This fixed price allows small town governments and state agencies the ability to use the buying power of the federal government to their advantage.

The HYTERA GSA schedule also promotes local dealer participation. By teaming up with local dealers, small towns and other government agencies can take advantage of the local dealer expertise, closeness to agency and a go to person when questions, training and other ancillary services are required. This HYTERA relationship with local dealers will promote a buy local mentality and piece of mind. Warranty claims and support can be resolved locally instead of the lengthy process other companies require for resolution. The local dealer participation will allow for quick answers and resolution to specific needs and modifications to equipment orders. This level of customization  is a feature of the HYTERA GSA schedule that makes ordering the right equipment an easy project instead of a painful process.

The local, state or federal agency no longer has to spend time, energy and ultimately labor dollars trying to decipher what they need from the multiple options, accessories and features of the radios they are trying to purchase. They will be able to meet with their local dealer and  talk about the features and options available. They will also have an opportunity to receive an explanation on how a particular feature will work and ultimately save money by paying for those features the agency needs instead of the typical mark all boxes and hope for the best.

Contact us for more information on how to purchase using the HYTERA GSA schedule. Metrotalk Inc. is an authorized dealer in the  Virginia, Washington DC, Maryland market.

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P25 Best Practice

For those of you thinking about implementing or upgrading your P25 system, Tait Communications has launched a new web site called P25 Best Practice. There you will find four guides on First Steps, Specifying, Procuring and Implementing a P25 system from a group of 30 accredited experts on the field. To read more just go to P25bestpractice.com

taitp25 best practice

Or if you prefer, just contact us and tell us about your P25 needs. We are an authorized dealer for Tait Communications products and will be able to assist you.

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P25 Terminology

Confused with all the P25 terminology? Not sure what they mean? Tait Communications has built a glossary of P25 related terms. You can check them at blog.taitradio.com in alphabetical order.

Or you can also contact us to let us know about your P25 project. We will provide you with a white paper from Tait with all the terminology.

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Difference between P25 and DMR two-way radio systems

P25 is the digital standard for public safety grade two-way radios. Offering very high levels of encryption, trunking formats, GPS and over the air programming combined in an industry wide accepted format. This format guarantees that, if the two-way radio is P25 standard, it will work with other P25 standard two-way radios even from different manufacturers. This allows Police, Fire and other public safety departments to be able to communicate with each other during an emergency, yet maintain their private networks during day to day operations.

DMR (Digital Mobile Radio) is the private industry version of a digital standard. Radios from multiple vendors designed with the DMR standard are guaranteed to work with each other. A Tait DMR two-way radio will work with a Hytera as well as Vertex Standard and MOTOTRBO. This offers flexibility as well as healthy competition when customers are trying to decide which product to purchase. Offering features such as one to one, one to all, group calls, GPS and text messaging, the DMR standard creates a new level of utility for the two-way radio.

DMR repeaters are designed to allow two users to share the same repeater at the same time without interference. This provides companies a two for one feature. Presently in analog operation one repeater is required for each group.

DMR has also opened the door for software designers to develop software products that will work with the radios. Just like smart phone applications, DMR applications are now offering value added features such as work flow reports and trouble tickets. With all these features available to the user, DMR still provides for analog communication. This guarantees a smooth migration with older legacy radios that customers may not be able to replace now.

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